Terms of service

Terms of Use – Lazuz Platform

Last Updated: January 2025 | Version 2.1

1. Introduction and Acceptance

1.1 Agreement to Terms

Welcome to Lazuz (www.lazuz.co.il and the Lazuz mobile application), operated by E&G Techpoint Ltd., company number 516848405 (“Lazuz”, “we”, “us”, or “our”).

By accessing, downloading, or using the Lazuz website or mobile application (collectively, the “Platform”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you must immediately stop using the Platform.

The Platform is a unique tool that provides users with the ability to rent and book sports courts (“the Booking”) from sports clubs throughout the country (“the Club” or “Facility Owner”) for various sports games (“the Service”).

The provisions of this agreement are written in masculine form for convenience only and apply equally to all genders.

This document includes the general Terms of Use for the Service, and should be read together with the Privacy Policy published on the website and in the Platform, together with any other engagement document that has been or will be entered into between the User and Lazuz, all of which shall constitute an integral part of these Terms of Use and your engagement agreement with Lazuz.

If you do not agree to these Terms of Use, do not make any use of the Platform and/or the Service!

Continued use of the Platform shall be deemed as your consent to all provisions of these Terms of Use.

For any question or issue arising in connection with the Platform and/or its use and/or the Service, you are welcome to contact our customer service by email at support@lazuz.co.il or through WhatsApp at https://wa.me/972546620880.

1.2 Modifications to Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will notify you of material changes through:

  • In-app notifications
  • Email notifications
  • Prominent notice on our website

Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms. The “Last Updated” date at the top of this document indicates when the Terms were last revised.

You confirm that any use you make of the Service, the Platform, and its contents shall constitute confirmation that you have read the most up-to-date Terms of Use published in the Platform, understood their contents, and agreed to them.

1.3 Eligibility

You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited by law from using the Platform
  • All information you provide is accurate and current

1.4 Corporate Users

If you are using the Platform on behalf of a corporation, business entity, or organization, you represent that:

  • You are authorized to bind such entity to these Terms
  • You have the authority to accept these Terms on behalf of the entity
  • The entity agrees to be bound by these Terms

2. Platform Description and Services

2.1 Nature of Service

Lazuz is a marketplace platform that connects users with sports facility owners, clubs, complexes, and venues (“Facility Owners”) for the purpose of booking and managing sports facility reservations. The Platform enables users to:

  • Browse available sports facilities
  • Make reservations for tennis, padel, pickleball, and other sports
  • Manage existing reservations
  • Process payments
  • Communicate with other users and Facility Owners
  • Access smart lock features where available

2.1.1 Service Description

The Service enables a user who has joined the Service to book sports courts for various sports games from a Club.

It is clarified that Lazuz is not the owner and/or operator and/or manager of the Club and/or any similar entity that advertises any of the sports courts available for booking through the Platform.

2.1.2 Registration Requirement

Use of the Service and making bookings requires registration in the Platform.

2.1.3 Credit Card Verification and Booking Options

After completing full registration in the Platform as required on the registration page, including providing credit card details, which will be cleared without charge for the purpose of verifying the registered user’s credit card details, the user may make a single booking of a sports court at the Club (“Single Booking”) and/or, at the Club’s discretion, purchase a pass for a certain number of sports court bookings at the Club at a discounted price per booking (“the Pass”).

2.1.4 User Classification

Each user may receive a different classification by the Club, such as subscriber, resident, or any other classification as determined by the Club at its sole discretion.

2.1.5 Promotions and Benefits

Lazuz shall be entitled to offer promotions and benefits on the various sports courts offered in the Platform according to the user classification category, as determined by the Club from time to time at its sole discretion.

You confirm that you are aware that the Club is entitled to start, change, or discontinue the aforementioned benefits at its sole discretion at any time and that the advertisements in the Platform will reflect the benefits granted by each Club as aforesaid.

The Club may add and/or change and/or cancel benefits from time to time, and Lazuz may publish all such changes by giving notice to users in the Platform and in accordance with these Terms of Use.

2.1.6 Identity Verification at Facility

Upon entering the Club to use the sports court booked through the Platform, you may be required to display the Platform and/or verify your identity.

2.1.7 Facility Availability

Lazuz does not undertake that the Platform will include specific sports clubs and/or sports courts, and the clubs included in the Platform and/or the sports courts that can be booked through it may change from time to time, at any time, at the sole discretion of Lazuz, and any such change shall take effect immediately, except for sports courts booked prior to the date of such change.

Furthermore, Clubs may limit the number of Platform participants who can take part in a game at the sports court booked through the Platform according to specific sports activities. In cases of such limitation, after the participant quota is filled, the relevant sports court will be removed from the Platform or a message will be displayed that it cannot be booked.

Additionally, some sports courts may not be offered to all users in the Platform.

Without derogating from the foregoing, we shall be entitled to add, remove, and change at any time the scope of the Service, its format, the content offered in it, their types and scope. Such changes shall bind you immediately upon making the change in the Platform and shall not entitle you to request cancellation or reduction of any payment to which you have committed under these Terms of Use; however, this does not derogate from your right to request termination of the engagement with us at any time in accordance with the cancellation provisions detailed below and under any law.

2.1.8 Health and Safety Disclaimer

Your attention is hereby drawn to the risks inherent in sports activity under certain conditions. We recommend that you obtain a doctor’s opinion and undergo medical examinations appropriate to the activity you wish to perform at the sports courts booked by you through the Platform, before commencing any such activity, and refrain from such activity before obtaining medical opinion. It is clarified that participation in any of the activities at the sports courts booked by you through the Platform is done at your sole responsibility, including and especially with regard to the suitability of the activities to your physical capabilities and medical condition.

You confirm that you are aware that Lazuz does not sell or provide the products or services offered in the Platform. Such products or services are the sole responsibility of the Club. Lazuz shall not bear any responsibility, whether direct or indirect, for products or services offered in the Platform, their receipt, quality, use, or for any damage that may be caused as a result of using the products or services.

You confirm that you are aware that the Service in the Platform is provided on an “as is” basis. You or anyone on your behalf shall have no claim, lawsuit, or demand against Lazuz regarding the Platform.

2.2 Platform Role – No Direct Service Provider

IMPORTANT: Lazuz acts solely as an intermediary platform connecting users with Facility Owners. We are not:

  • A party to any separate agreement between you and Facility Owners outside of the scope of the reservation made through Lazuz
  • The owner or operator of sports facilities
  • Responsible for the condition, availability, or quality of facilities
  • Liable for disputes between users and Facility Owners
  • If the Club did not provide the service as described in the Platform, our liability is limited to the cost of the reservation; we are not a guarantor of facility availability or user behavior

Injury Liability: Lazuz is a booking platform only. We provide software services to connect users with sports facilities. We are NOT responsible for any injuries, accidents, or incidents that occur at the facilities, during sports activities, or at any time. The facilities themselves are independent operators responsible for their own premises, equipment, and safety standards.

2.3 Smart Lock Access

Some facilities offer entry via smart lock technology. When using smart locks:

  • Follow all instructions provided in the Platform
  • Ensure the lock is properly secured when exiting
  • Report any malfunctions immediately
  • Do not share access codes with unauthorized persons
  • You are responsible for any damage or security breaches resulting from misuse

2.4 Platform Fees

While registration and browsing are free, we may charge service fees for:

  • Booking transactions
  • Booking fees
  • Surcharge fees
  • Premium features
  • Additional services

All applicable fees will be clearly displayed before you complete any transaction.

2.5 Application Updates and Upgrades

We may from time to time release upgrade versions of the Platform and/or automatically upgrade the version of the Platform you are using on your device. You give your consent to automatic upgrades as aforesaid, and agree that these Terms of Use shall apply to use of the Platform after such upgrades.

It is clarified that we have no obligation to provide support, maintenance, upgrades, changes, or new versions of the Platform. We shall be entitled to condition continued use of the Service through the Platform at any time on installing a new version of the Platform.

3. User Registration and Account Security

3.1 Account Creation

To access certain Platform features, you must create an account by providing:

  • Full name
  • Email address
  • Phone number
  • Payment information
  • Other information as requested

3.2 Account Information Accuracy

You agree to:

  • Provide accurate, current, and complete information
  • Update your information promptly when changes occur
  • Maintain the accuracy of your account details
  • Notify us immediately of any unauthorized account access

In particular, you shall notify us immediately upon becoming aware that the credit card you provided to us is no longer valid or that there is any impediment to charging it.

3.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your username and password
  • All activities that occur under your account
  • Immediately notifying us of any security breach

We are not liable for any loss or damage arising from unauthorized account access due to your failure to maintain account security.

3.4 Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time if:

  • You violate these Terms
  • You provide false or misleading information
  • Your account is used for fraudulent activity
  • You violate the Fair Usage Policy
  • We determine, in our sole discretion, that suspension/termination is necessary

3.5 Fair Usage Policy

You agree to use the Platform in accordance with our Fair Usage Policy. The following activities are strictly prohibited:

  • API Access: Use of APIs, automated systems, bots, or scrapers to access the Platform without explicit written permission
  • Commercial Use: Using the Platform for commercial purposes without prior authorization from Lazuz
  • Abuse of Service: Any activity that places an unreasonable burden on the Platform infrastructure

Users who breach the Fair Usage Policy will be blocked from the Platform without prior notice. Lazuz reserves the right to take legal action against violators.

4. Payment Terms and Financial Responsibilities

4.1 Payment Methods

You must provide a valid payment method to make reservations. Accepted payment methods include:

  • Credit cards
  • Debit cards
  • Application wallet
  • Club wallet
  • Digital wallets
  • Other methods as specified in the Platform

By providing payment information, you represent that:

  • You are the authorized holder of the payment method
  • The payment method has sufficient funds/credit available
  • You authorize charges as described in these Terms

4.2 Payment Timing and Deadlines

4.2.1 Full Payment Reservations

Payment is due immediately at the time of booking. Payment can be made by credit card, debit card, application wallet, and club wallet. By default, the Platform will attempt to utilize the funds that are available in the club wallet and/or application wallet before charging other payment methods.

4.2.2 Split Payment Reservations

When you create a reservation with split payment:

  • You may invite other users to share the cost
  • Each participant must pay their designated share
  • Payment deadline: Within one (1) hour after the scheduled match end time
  • Failure to meet this deadline may result in automatic charging (see Section 4.3)

4.2.3 Joining Existing Reservations

When you join a reservation created by another user:

  • You must pay your designated share
  • Payment deadline: By the scheduled match start time
  • Failure to meet this deadline may result in:
    • Automatic charging to the Reservation Owner
    • Removal from the reservation
    • Restriction from joining future reservations

4.3 Reservation Owner Financial Liability

4.3.1 Payment Guarantee

As the user who creates a reservation (the “Reservation Owner”), you accept full financial responsibility for the entire reservation amount.

This means:

  • You guarantee payment for all spots in the reservation
  • If any participant fails to pay, you will be charged
  • This responsibility cannot be transferred or waived

4.3.2 Automatic Charging for Non-Payment

If a participant fails to pay within the specified deadline:

  1. Notification: You will receive notification via:
    • Push notification
    • In-app alert
    • Email
  2. Grace Period: You will have a brief grace period (typically 30 minutes) to resolve the issue
  3. Automatic Charge: After the grace period, we will automatically charge your payment method for the unpaid amount
  4. No Liability: Lazuz is not responsible for disputes between you and non-paying participants

4.3.3 Collection from Non-Paying Participants

Any amounts you are charged due to participant non-payment are debts between you and those participants. Lazuz:

  • Is not responsible for collecting these amounts on your behalf
  • Will not mediate disputes regarding payment between users
  • Recommends only inviting users you know and trust

4.4 Discounted User Pricing

4.4.1 Discount Eligibility

Certain users may receive discounted pricing based on:

  • Membership status
  • Promotional offers
  • Facility-specific arrangements
  • Loyalty programs
  • Special agreements

4.4.2 Full-Price Liability for Discounted Users

IMPORTANT: If you invite a user with discounted pricing and they fail to pay:

  • You will be charged the full, non-discounted price
  • The discount does not apply to your liability

Example:

  • Regular price for a spot: 80₪
  • Discounted user price: 50₪
  • If the discounted user doesn’t pay: You pay 80₪ (not 50₪)

4.7 Late Payment and Debt Collection

In any event where payment is not made on time, and subject to the provisions of the law, we shall be entitled to collect in addition to the debt amount:

  • Linkage differentials and arrears interest in accordance with the rate set in the Adjudication of Interest and Linkage Law, 5721-1961, from the date set for payment until the date of actual payment
  • Debt collection expenses, which may be carried out by external entities such as our lawyers
  • Legal proceedings for debt collection, which will involve additional expenses, including legal handling expenses through our lawyers, and charges or tracing

Nothing in the foregoing derogates from our right to collect in addition to all the amounts mentioned also expenses or fees awarded by a judicial instance or agreed upon in the framework of a settlement proceeding.

4.8 Refunds and Cancellations

4.8.1 Facility-Specific Cancellation Windows

Each sports facility sets its own cancellation policy, which specifies the cancellation window (the time period before a reservation during which cancellations are permitted).

Cancellation windows vary by facility and may include:

  • 24 hours before reservation
  • 12 hours before reservation
  • 8 hours before reservation
  • Other timeframes as determined by the Facility Owner

The cancellation window for each facility is clearly displayed:

  • On the facility’s reservation page
  • During the booking process before payment
  • In your reservation confirmation

By completing a reservation, you acknowledge and accept the specific cancellation policy of that facility.

4.8.2 Cancellation Within the Cancellation Window

If you cancel your reservation within the permitted cancellation window, you have two refund options:

Option A: Refund to Wallet (No Fee)

  • Refund amount: Full reservation amount
  • Processing time: Immediate
  • Availability: Funds available instantly for future bookings
  • Expiration: Wallet funds do not expire
  • Usage: Can be used for any future reservation on the Platform

This is the recommended option for users who plan to make future bookings.

Option B: Refund to Credit Card (Transaction Fee Applies)

  • Processing fee: 5% of the reservation amount OR 100₪, whichever is lower, in accordance with the Consumer Protection Law (חוק הגנת הצרכן)
  • Note: Split payment non-refundable fees are not included in this calculation
  • Processing time: 7-14 business days, up to 45 days on debit card
  • Method: Refunded to original payment method

Important: The transaction fee covers payment processing costs incurred by Lazuz and our payment providers. This fee applies to both the original transaction and the refund processing.

4.8.3 Cancellation Outside the Cancellation Window

If you attempt to cancel after the cancellation window has closed:

  • Cancellation is not permitted
  • No refund will be issued (neither to wallet nor credit card)
  • The full reservation amount is non-refundable
  • You are still responsible for payment even if you do not attend

4.8.4 No-Show Policy

If you fail to attend your reservation without canceling:

  • No refund is provided
  • The full amount is charged
  • Repeated no-shows may result in:
    • Account warnings
    • Booking restrictions
    • Account suspension
    • Requirement for advance full payment on future bookings

4.8.5 Split Payment Cancellations

For reservations with split payment:

Cancellation by Reservation Owner:

If the Reservation Owner cancels within the cancellation window:

  • All participants receive refunds to wallet
  • Participants are notified immediately

Cancellation by Individual Participant:

  • Individual participants cannot cancel their participation or leave public match up to 48 hours before the start of the match
  • Only the Reservation Owner can cancel the entire reservation
  • Participants should communicate with the Reservation Owner if they cannot attend via reservation chat

4.8.6 Facility-Initiated Cancellations

If a Facility Owner cancels your reservation (due to weather, maintenance, emergencies, etc.):

  • Full refund to wallet
  • You will be notified immediately
  • Refund is processed automatically
  • You may receive compensation or alternative booking options at the facility’s discretion

4.8.11 Wallet Balance

Managing your wallet balance:

  • View balance in your account profile
  • Use wallet balance for any future reservation
  • Wallet funds never expire
  • Cannot be transferred to other users
  • Cannot be withdrawn as cash
  • Can only be used on the Lazuz Platform

Closing your account with wallet balance:

  • If you close your account with remaining wallet balance, you may request a refund
  • Refund to credit card subject to a transaction fee of 5% or 100₪, whichever is lower, in accordance with the Consumer Protection Law (חוק הגנת הצרכן)
  • Must request within 30 days of account closure

5. User Conduct and Responsibilities

5.1 Facility Care and Usage

When using booked facilities, you agree to:

  • Treat the facility with care and respect
  • Not vandalize, damage, or misuse the facility or equipment
  • Follow all posted rules and usage instructions
  • Use appropriate safety equipment
  • Clean up after yourself
  • Leave the facility in the same condition as you found it

Damage Liability: You are financially responsible for any damage you cause to facilities, equipment, or property.

5.2 Appropriate Behavior

You agree to:

  • Dress appropriately for sports activities
  • Behave respectfully toward other users, Facility Owners, and staff
  • Refrain from offensive, threatening, or abusive language
  • Not engage in physical or verbal violence
  • Not engage in discriminatory behavior
  • Follow local laws and regulations

5.4 Safety and Liability

You acknowledge that:

  • Sports activities carry inherent risks
  • You participate at your own risk
  • Lazuz is not responsible for any injuries during your activity at the facility, whether playing, practicing, staying in the general area, or on route there and back
  • You should have appropriate insurance coverage
  • You are responsible for your own health and fitness to participate

6. Prohibited Uses and Content

6.1 Prohibited Activities

You agree NOT to:

Technical Violations:

  • Hack, interfere with, or disrupt the Platform
  • Upload viruses, malware, or harmful code
  • Reverse engineer or decompile the Platform
  • Use automated systems (bots, scrapers) without permission
  • Use APIs without explicit written authorization
  • Attempt to gain unauthorized access to systems or user accounts

Content Violations:

  • Upload false, misleading, or fraudulent content
  • Upload content you don’t own or have rights to use
  • Violate intellectual property rights
  • Upload illegal content
  • Upload pornographic or sexually explicit material
  • Upload content that harms minors
  • Upload defamatory, threatening, or harassing content
  • Upload content that violates privacy rights

Behavioral Violations:

  • Impersonate others
  • Create fake accounts or multiple accounts for improper purposes
  • Engage in commercial advertising without permission
  • Use the Platform for commercial purposes without authorization
  • Spam or flood the Platform with content
  • Collect user information without consent
  • Engage in market manipulation or price manipulation
  • Circumvent payment requirements
  • Abuse the refund or dispute process

6.2 Enforcement

Violations may result in:

  • Content removal
  • Account warning
  • Account suspension
  • Account termination
  • Legal action
  • Reporting to authorities
  • Financial penalties

7. Intellectual Property Rights

7.1 Lazuz Intellectual Property

All Platform content, including but not limited to:

  • Software and source code
  • Design, layout, and graphics
  • Text, images, and videos
  • Logos, trademarks, and brand names
  • Database structure and data
  • Algorithms and processes

…is owned exclusively by Lazuz or our licensors and is protected by:

  • Copyright law
  • Trademark law
  • Trade secret law
  • Patent law
  • International intellectual property treaties

7.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Platform for personal, non-commercial purposes
  • View and download content for personal use only
  • Make reservations and use Platform features as intended

You may NOT:

  • Copy, modify, or distribute Platform content
  • Create derivative works
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Frame or embed Platform content on other websites without permission

8. Privacy and Data Protection

8.1 Privacy Policy

Your use of the Platform is also governed by our Privacy Policy. The Privacy Policy explains:

  • What information we collect
  • How we use your information
  • Who we share information with
  • Your privacy rights
  • How we protect your data

8.2 Location Data

The Platform may collect and use your location data to:

  • Show nearby facilities
  • Provide location-based services
  • Improve service quality
  • Verify facility check-ins

You can control location permissions through your device settings.

8.3 Communications

By using the Platform, you consent to receive:

  • Transactional emails and notifications
  • Service-related announcements
  • Marketing communications (you may opt out)
  • SMS notifications (where you’ve provided consent)

9. Third-Party Services and Links

9.1 Third-Party Integrations

The Platform may integrate with third-party services including:

  • Payment processors
  • Map services
  • Analytics tools
  • Social media platforms

Your use of third-party services is subject to their own terms and policies.

9.2 Third-Party Links

The Platform may contain links to third-party websites or services. We:

  • Do not control or endorse third-party content
  • Are not responsible for third-party practices
  • Recommend reviewing third-party terms and privacy policies

9.3 Facility Owner Relationships

While we partner with Facility Owners:

  • Each Facility Owner is an independent business
  • Facility Owners set their own policies and prices
  • We do not guarantee Facility Owner performance
  • Disputes with Facility Owners should be resolved directly with them

9.4 Facility Insurance and Licences

For the avoidance of doubt, Lazuz does not undertake and does not make any representation in connection with insurance purchased, if purchased, by Clubs for users at their facilities and/or in connection with licences that Clubs hold or do not hold. Any such insurance and/or licence is the sole responsibility of the Club, and it is your responsibility to clarify the details related to such insurance and/or licence before participating in any game at the Club’s sports court.

10. App Store Provisions

10.1 Application Distribution

The Platform may be downloaded from online stores of third-party applications (“the Distributor”). Use of the Platform shall also be subject to the Distributor’s Terms of Use. You declare that you are not prevented by the Distributor’s Terms of Use and/or by law from using the Service.

10.2 Apple App Store Provisions

Without derogating from the provisions above, the following provisions shall apply to any application you download and/or purchase from the iTunes store:

Without derogating from the liability limitation and absence of representations sections detailed in these Terms of Use, you confirm and agree that:

  1. These Terms of Use were entered into solely between you and Lazuz and not with Apple Inc. (“Apple”);
  2. Lazuz and/or its partners, and not Apple, are solely responsible for the Platform and the content included therein;
  3. Lazuz is solely responsible for providing support and maintenance services for the Platform subject to the provisions of these Terms of Use or as required under applicable law;
  4. Apple has no obligation to provide any maintenance or support services in connection with the Platform;
  5. Lazuz is solely responsible for any product liability, whether express or implied by law, to the extent not excluded in these Terms of Use;
  6. In any event the Platform does not meet the relevant warranty terms, you may notify Apple, and Apple will refund the purchase price you paid for the Platform through its app store;
  7. You confirm that Lazuz and not Apple is responsible for handling any claim of yours or any third party in connection with the Platform or your possession and/or use of the Platform;
  8. Apple and Apple’s subsidiaries constitute a beneficiary (as a third party) of these Terms of Use;
  9. Use of the Platform shall also be subject to the Apple App Store usage rules.

11. Disclaimers and Limitations of Liability

11.1 Platform “As Is”

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of content
  • Uninterrupted or error-free operation

11.2 No Guarantee of Availability

We do not guarantee that:

  • The Platform will be available at all times
  • Facilities will be available as listed
  • Bookings will be honored by Facility Owners
  • The Platform will be free from bugs or errors
  • Your data will never be lost

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAZUZ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Indirect Damages:

  • Indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Loss of data or information
  • Loss of business opportunities
  • Reputational harm

Direct Damages: Our total liability for any claim shall not exceed the amount you paid to Lazuz in the 12 months preceding the claim, or 100₪, whichever is greater.

11.4 Exceptions

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law

12. Indemnification

You agree to indemnify, defend, and hold harmless Lazuz and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use or misuse of the Platform
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of any third-party rights
  • Content you upload to the Platform
  • Your reservations or use of facilities
  • Disputes with other users or Facility Owners
  • Non-payment by users you invited to reservations

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Israel, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv-Yafo, Israel.

13.3 Informal Resolution

Before filing any legal claim, you agree to:

  • Contact our customer support
  • Attempt to resolve the dispute informally
  • Provide at least 30 days for resolution attempts

13.4 Class Action Waiver

You agree that disputes will be resolved on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published on the Platform, constitute the entire agreement between you and Lazuz.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account to any third party. We may assign these Terms to any successor or affiliate without notice.

14.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War or terrorism
  • Government actions
  • Internet or telecommunications failures
  • Cyber attacks

14.6 Language

These Terms are provided in English and Hebrew. In case of any discrepancy, the Hebrew version shall prevail.

14.7 Updates and Notifications

We may update these Terms from time to time. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

15. Contact Information

For questions, concerns, or notices regarding these Terms:

E&G Techpoint Ltd. (Lazuz)

By using the Lazuz Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.